Shipping & Delivery
Shipping Methods & Cost
TITAN ARMY ships with UPS, DHL, DPD, GLS, Registered Airmail for our deliveries.
- Free shipping on all orders.
Shipping Area
Currently, we only ship to EU countries and the US,except for Cyprus, Malta, and some remote islands.
Shipping Warehouses
The package will be shipped from a local warehouse in Europe/USA.
Shipping Time
| Ship from |
Estimated Shipping Time |
Order Processing Time |
| EU/US Warehouses |
3-7 business days |
1-2 business days |
Note: The shipping time mentioned above is estimated and it may be influenced by distance, holidays, customs policies, political activities, etc.
Undeliverable Packages
Most of our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to TITAN ARMY as an undeliverable package. In the event that this occurs, please contact us at support@titan-army.com to make arrangements for reshipment.
Special Reminder
Please check your shipping address carefully before dispatch. If there are any errors, contact us at support@titan-army.com within 24 hours. After that, we cannot update the address once the package has been shipped.
Delivery Issues
If the tracking shows your order was delivered but you haven't received it, please first check around your home and verify your address details. If you still can't locate it, please contact our support team at support@titan-army.com . To assist you effectively and file a claim within the logistics period, please contact us within 25 workdays for GRL Logistics, or within 45 workdays for other logistics providers.
Thank you for your understanding and cooperation.
About Tax
Your order total will include the cost of the product, any applicable sales tax, and shipping fees if applicable. The final amount will be displayed on the checkout page.
In rare instances, your government may levy customs fees on orders, for which you are responsible. We apologize for any inconvenience, but we have no control over customs authorities. Please contact your local customs office for more information on fees, duties, and taxes.
